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Culture vs. Strategy

Having the right culture ensures a successful and enjoyable process as employees navigate through the strategy to fulfill your future vision.

Plan a People Strategy like a Product Strategy

If leaders think like marketers and treat employees the same way they would customers, the implementation of a new strategy would go much different.

Do Your Employees Love You?

We all know we can't buy love, but that doesn't stop companies from trying to buy employee engagement, loyalty, or company pride. Learn four ways to naturally gain employee loyalty.

Lifecycle of a Change

Strategic change is a process that takes time and it must be planned out to deliver those first steps of success and ensure sustainment.

Giving Is Personal

People want to give to help create joy, to make a difference, and to be a part of something bigger than themselves.

The Value of Play

All work and no play will make you more than dull. If you haven’t played at work for a while, here’s what you’re missing.

M&A Make or Break – Part 2 – Creating a Culture of Competence

Creating a culture just to have a culture after a merger and acquisition will not help you achieve success. These five questions will help create a culture of competence that is focused around aligning organizational focus, capability, systems, and processes.

M&A Make or Break – Do Your Employees Understand the Value it Will Create?

Creating a culture just to have a culture after a merger and acquisition will not help you achieve success. It's more critical to create a culture of competence that is focused around aligning organizational focus, capability, systems, and processes.

What we can learn from the events in Egypt

The sense of shaping your own destiny and playing an active part in the unfolding of the story creates a tremendous sense of ownership and accountability. Now how can you bestow that to your employees?

There’s No Crying in Baseball

Do your employees know their impact on your business? Knowing their impact can turn an average employee into a great asset.

Five Fundamental Truths of Corporate Strategy Execution

Strategy is really about a focused effort at all levels of the business on how to win in the marketplace. The ability to rally thousands of employees around a common strategic direction becomes a point of competitive differentiation.

Saying Thanks by Giving Back

Only recently have I become aware of the number of places where the concept of “giving back” is showing up outside the expected charity events. Giving back appears to be a critical ingredient in sustaining meaningful human behavior change.

Strategy or Values? Yes!

You’ve likely heard the phrase, “Culture eats strategy for lunch.” The idea behind this is that values and cultural norms in an organization are often much stronger than the strategy that gets communicated in PowerPoint decks from the company’s top leaders.

Culture Change in M&A

During a merger or acquisition, it’s critical to consider corporate culture. Everyone agrees that it’s important, but it often takes a back seat to the stated cost synergies to be achieved and the new organizational footprint to be established.

What is “World-Class Customer Service?”

These days it seems like everyone wants to be the Four Seasons or the Apple of their industry. With less demand and fewer potential customers in the marketplace, attracting and retaining customers is more important than ever.

Good Morning, Management Family!

Getting an employee engaged and excited about his work is a lot like being a construction worker on Extreme Makeover Home Edition. Both will want to make sure they did everything in their power to achieve the best result for the 'client'.

Asking the right questions

A lot of companies can make a product that is fun and engaging. We strive for these as well, but focus more on the value. Read how!

Marketing the “friendly skies”

But thinking more like a marketer and creating authentic awareness, excitement, and education about your strategy can have a profound impact on how well you execute throughout your organization.

The iBar™ – Engagement at the Pub

Feeling connected is a funny thing. Sometimes it feels out of reach, others times it's as simple as setting down your drink.

Organizational training and Fruit Loops®

Millions of people eat Fruit Loops every morning, and it isn't mandatory. What does that say about your training program?