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Frontline Managers – Your Weak Link?

If your managers don't see their main job as "leading people," your company won't get where it wants to go.

Managers Can Make or Break Your Organization’s Strategy

If you're not investing in your managers you may be holding your organization back from making your strategies a success. Find out how to empower your managers to create phenomenal teams and boost employee engagement.

A Manager’s Greatest Plight – The Relentless Pursuit of More Time

Based on hundreds of conversations with managers, they all have one thing in common - they would give anything to have more time!

Managers Move Metrics

It’s hard to deny that managers play an important organizational role. But, proving it is a difficult task. This post discusses how Petco captured information that proves that managers move metrics.

Influencing Up

Best practices in "managing up" to ensure better effectiveness in launching initiatives.

Hey Trainers! Stop Shooting All of Us in the Foot! Part 2

It's time for us trainers to stop just following orders and become stewards of good business decision-making!

Hey Trainers! Stop Contradicting Yourselves! Part 1

Trainers - Do you want to sit at the Strategy table, then stop just taking orders.

Working Together is Success – Taking on a Team Attitude

If you want people to “play” with others they need to understand the rules of the game! That means engaging individuals in how their efforts impact their team’s success and how their team’s success contributes to the overall achievements of the company.

Roots of Engagement Issue Three – People Want to Go on a Meaningful Journey

People want to go on a meaningful journey. There is more drama and adventure in companies than on a reality show, but it’s paved over by sterilized PowerPoints. How will you turn your strategy into an adventure story?

Managers matter the most when it comes to engagement!

When allocating training dollars, don’t overlook your managers’ and supervisors’ needs. If they aren’t excellent people-leaders, what are the consequences for your employees? Here’s why you need to focus one step up from the frontline.

Managers: A lesson from Facebook

What do Facebook and good managers have in common? More than quizzes and Farmville! The “human touch” makes a difference at work, virtually or in person. Read our latest blog!

Six Ways to Lead Change, Build Teams, and Make It Personal

Do you want to lead change, build teams, and grow your company? Then you’ll need to know six actions that will increase your chances for doing it and doing it well. Here’s a hint: You have to start with what’s real.

From 1776 to 2011: Good Strategies Never Go Out of Date

I’ve always admired George, and I’m continually impressed by the forward-thinking leadership tenets he demonstrated to first his troops and then to his new country.

The “Manager of the Future” – the Future is Now

What does “success” mean to your employees?  The answer may surprise you!

2011: Leading in the New Year

There is a saying, “Hope springs eternal”, are you optimistic about your company's future?

Strategic Approaches to Onboarding

Recent research on the impact of effective onboarding programs shows that it can help accelerate the assimilation of new employees into the workplace and reduce turnover.

Great Managers: Are They The Missing Link?

Over the past year or so I have heard many clients talk about their increased focus on the service profit chain. While I have heard it described a variety of ways most companies are paying close attention to 3 key links.

Metaphors: Like a Kick to the Head

What do roundhouse kicks and training have to do in common? Easy, if you train the person how to do it right, no one gets hurt.

Just say NO to the patchwork quilt method of curriculum design

Are you just bolting on more learning without a clear objective or big picture in mind? This can't go on forever...