CLIENT QUOTES

We've been fortunate to have worked with some of the biggest companies and brightest people in our work of strategic engagement. Well, this is where we get out of the way...


QuoteThe Root Learning Map® rollout has been a great success and has proven to be an incredible step toward improved communication and learning to employees at every level within our organization."
Jamie Baugh, Executive Vice President, Northwest Business Unit

QuoteWe started with the problem of how to educate 60,000 employees and make that learning sustainable. It turned out to be far easier to communicate using the Root Learning Map® visuals. They are a very effective learning tool and they get the message across very quickly."
Art Ryan, Chairman and CEO, in The Economist

QuoteThe Root Learning Map® visuals and town hall meetings expanded employee learning and converted it into action. TPI has risen 4% and customer satisfaction by almost 4%. That 4% in customer satisfaction translates to $200 million in additional revenue in the past 12 months."
Tony Rucci, former EVP, in Harvard Business Review

QuoteWe accomplished something that we never expected.”
David K. Welles, Jr., President and CEO, ThermaTru

QuoteThe Root Learning Map® process provides the foundation for employees to understand the "why" behind our priorities and business model. The process has proven to be a powerful tool in communicating important business messages."
Katy Barclay, Vice President, Global Human Resources, General Motors

QuotePeople across our business have experienced the Root Learning Map® visuals and have come to understand our business model.... our internal measurements and external customer perceptions are at an all-time high."
Tom Davin, former Chief Operating Officer, Taco Bell

QuoteResults of surveys conducted immediately after the rollouts indicated that 94% of employees have a better understanding of Crestar's [now SunTrust] business, and 86% better understand their roles in reaching the company's goal."
Betty Murden, Sr. VP of Strategic Marketing, in American Productivity & Quality Center, SunTrust

QuoteThe development of the Root Learning Map® modules helped us realize that there was a difference between what we said and what we meant. The process raised strategic questions and created a discipline so we could work issues to alignment."
Lewis B. Campbell, Chairman and CEO, Textron



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